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Cooley Dickinson Hospital is fortunate to have an extremely well-qualified medical staff and highly skilled, compassionate nursing, professional, and support staff.
Cooley Dickinson Hospital is accredited by The Joint Commission and is committed to providing safe and high quality care that complies with The Joint Commission standards. Read about The Joint Commission Standards here.
Cooley Dickinson Hospital welcomes information regarding any concerns about patient care and safety within our organization. You may communicate these concerns to any manager, the President’s office (413-582-2212); the Patient Safety Officer (413-582-2053); or the Risk Management department (413-582-2027). Resolution of concerns is a top priority for Cooley Dickinson's management team.
If concerns cannot be resolved through the hospital, you may contact The Joint Commission’s Office of Quality Monitoring to report any concerns or to register complaints by calling 1-800-994-6610 or send them an e-mail.
Cooley Dickinson Hospital • 30 Locust St. (Route 9), Northampton, Mass. • (413) 582-2000