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If you are a maternity patient, you have a right, at the time of pre-admission, to receive complete information from Cooley Dickinson Hospital concerning our institution’s:
Female patients who are victims of sexual assault of childbearing age have the right to receive information and administration of emergency contraception irregardless of whether they report the alleged rape to the police.
All patients have the right to refuse the removal of their clothing unless there is compelling clinical evidence that they could harm themselves or others.
Cooley Dickinson Hospital welcomes information regarding any concerns about patient care and safety within our organization. You may communicate these concerns to any manager, nursing supervisor on duty; the Quality Manager at 413-582-4970; or the Risk Management Department at (413) 582-2827. Resolution of concerns is a top priority for the Cooley Dickinson Hospital management.
If concerns cannot be resolved through the hospital you may contact the Department of Public Health, Division of Health Care Quality, 99 Chauncy St., 2ndfloor, Boston, MA 02111 (617) 753-8000; the Board of Registration in Medicine, 200 Harvard Mills Square Suite 330, Wakefield, MA 01880 at (781) 876-8200; or the Joint Commission, Office of Quality Monitoring at (800) 994-6610 to report any concerns or to register complaints.
Patients of Cooley Dickinson Health Care Corporation have responsibilities as well. We bring these responsibilities to your attention in a spirit of cooperation between you and our organization.
Cooley Dickinson Hospital • 30 Locust St. (Route 9), Northampton, Mass. • (413) 582-2000